Customers of BancoEstado New York
Telephone : (212) 2920 3200 - from Santiago 2970 3100
Fax : (212) 2920 3299 - from Santiago 2970 3199
Helpdesk : 2670-4535

Customers of BancoEstado Chile
Telephone : 600 200 7000 - 2970 7000

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
  To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
 
Privacy Notice
  BancoEstado, New York Branch, recognizes  the importance of our customers’ privacy, and is committed to protecting their personal information. In order to make sure that you understand our policies and procedures for collecting and using their information, we are providing  this Privacy Notice.
 
INFORMATION WE COLLECT
We collect nonpublic personal information about you from the following sources:
 
- Information we receive form you on applications or other forms, or through inquiries you make by telephone, e-mail, internet or any other mean regarding your application or account.
- Information about your transactions with BancoEstado de Chile, in Chile.
- Information we receive from a consumer reporting agency.
INFORMATION WE DISCLOSE
We do not disclose any nonpublic personal information about our customer or former customers to anyone, except as permited by law, and to our Head Office in Santiago, Chile. Our Head Office will not use this information for marketing purposes or share it with anyone outside the bank.
 
HOW WE PROTECT CUSTOMER INFORMATION
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
 
ACCURACY OF INFORMATION ABOUT YOU
We provide you with access to your account information through various means such as statements of account, oral and electronic communication. If you find that any of the information concerning your account is inaccurate, please contact us immediately.
 
DISCLOSURE OF OUR PRIVACY POLICY
  We will provide notice of our privacy policy on an annual basis for all our customers. If our privacy policy changes, we will also provide you with our new notice. You may also visit our website at: www.bancoestadous.com to review our policy.

BancoEstado, New York Branch appreciates that you have chosen to do business with us and, we respect your wish for privacy. If you have any questions concerning our privacy practices, please contact our Customer Service Representative at (212) 920-3230.